Society for Technical Communication - Australian Chapter

Survey of Australian Technical Communicators 2005

Rhonda Bracey

During September and October 2005, I conducted a survey on behalf of the Australia Chapter of the Society for Technical Communication. The survey asked questions about demographics, working conditions, levels of education and experience - and of course - remuneration.

The survey was open to technical communicators living in Australia. It was advertised on the Internet through various technical writers' lists, the STC Australia Chapter membership, the ASTC NSW, the ASTC Victoria, and various smaller mailing lists in Perth, Brisbane, and elsewhere.

The survey was sponsored by the Society for Technical Communication (STC) Australia Chapter and was conducted using the online service HostedSurvey (http://www.hostedsurvey.com/).

A total of 103 people responded, with some dropping out part way through the survey (resulting in 97 responses by the final general questions). This response was disappointing compared to last year's 140 and the 206 responses from 2003.

The survey questions and results (including some data correlations) are summarised on the following pages. I have not attempted to draw conclusions or do any type of statistical analysis from the data presented.

* Survey questions (PDF; 575kb)
* Responses to Demographic questions
* Responses to Education questions
* Responses to Work questions
* Responses to Remuneration questions (salaries and hourly rates)
* Some Data correlations, including:

  • Gender/Age
  • Age/Experience
  • Gender/Education
  • Age/Education
  • Employees: Gender/Salary
  • Employees: Age/Salary
  • Employees: Experience/Salary
  • Employees: Education/Salary
  • Employees: Location/Salary
  • Contractors: Gender/Hourly rate
  • Contractors: Age/Hourly rate
  • Contractors: Experience/Hourly rate
  • Contractors: Education/Hourly rate
  • Contractors: Location/Hourly rate

* Responses to Comments sections

2005 Survey of Australian Technical Communicators:
Responses to demographic questions

Total Responses:   103
Survey End Date:   15 October 2005
(M):   Mandatory question

I am... (M)

Answer Number % of Total
Female 50 48.54%
Male 53 51.46%
Total 103 100.00%

aged ... (M)

Answer Number % of Total
less than 20 0 0.00%
20-29 7 6.80%
30-39 29 28.16%
40-49 29 28.16%
50-59 31 30.10%
60+ 7 6.80%
Total 103 100.00%

I live in... (M)

Answer Number % of Total
ACT 14 13.59%
NSW - Sydney area 24 23.30%
NSW - regional 3 2.91%
NT - Darwin area 1 0.97%
NT - regional 1 0.97%
Qld - Brisbane/SE Qld area 7 6.80%
Qld - regional 2 1.94%
SA - Adelaide area 2 1.94%
SA - regional 0 0.00%
Tas - Hobart area 0 0.00%
Tas - regional 1 0.97%
Vic - Melbourne area 32 31.07%
Vic - regional 3 2.91%
WA - Perth area 10 9.71%
WA - regional 0 0.00%
Other 3 2.91%
Total 103 100.00%

(if "Other...", please specify)

Answer Number
New Zealand 1

[Comment: Despite 3 selecting "Other" only 1 indicated where they were from]


and work in ... (M)

Answer Number % of Total
ACT 14 13.59%
NSW - Sydney area 22 21.36%
NSW - regional area 1 0.97%
NT - Darwin area 3 2.91%
NT - regional area 0 0.00%
Qld - Brisbane/SE area 7 6.80%
Qld - regional area 2 1.94%
SA - Adelaide area 2 1.94%
SA - regional area 0 0.00%
Tas - Hobart area 1 0.97%
Tas - regional area 1 0.97%
Vic - Melbourne area 35 33.98%
Vic - regional area 0 0.00%
WA - Perth area 8 7.77%
WA - regional area 2 1.94%
Other... 5 4.85%

(if "Other...", please specify)

Answer Number
New Zealand 1
International projects 1
Full time university student (Accounting and management) 1
visit Sydney once per month 1

If you work in a different region from where you live, how do you do this work? (select all that apply) Skip this question if you live and work in the same location/region.

Answer Number % of Total % of Answered
Commute by bus or train 8 7.77% 28.57%
Commute by private vehicle 18 17.48% 64.29%
Commute by plane (fly in/fly out) 0 0.00% 0.00%
Telecommute 5 4.85% 17.86%
Live on the work site 1 0.97% 3.57%
Other... 1 0.97% 3.57%
Answered 28 27.18%
Unanswered 75 72.82%
Total 103 100.00%

(if "Other...", please specify)

Answer Number
Sometimes work from home 1

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2005 Survey of Australian Technical Communicators:
Responses to Education questions


Total Responses:    103
Survey End Date:    15 October 2005
(M):    Mandatory question


What is your highest level of education? (M)

Answer Number % of Total
High school certificate or similar 5 4.95%
TAFE (or similar) diploma/certificate 21 20.79%
Bachelor's degree 45 44.55%
Master's degree 11 10.89%
PhD 5 4.95%
Other... 14 13.86%
Total 101 100.00%

(if "Other...", please specify)

Answer Number
Graduate Diploma/Certificate 8
Master of Science in Statistics (M.Sc. Stats) 1
Honours and Graduate Certificate 1
Higher National Certificate (UK) 1
Bachelors degree and post-graduate diploma 1
Certificate in Writing, Editing and Publishing 1
Almost finished B Financial Administration and Grad Dip Mgt 1

If you have a tertiary (university level) qualification, what field(s) is it in? (select all that apply)

Answer Number % of Total % of Answered
Arts (English language major) 10 9.90% 12.82%
Arts (other major) 16 15.84% 20.51%
Commerce 5 4.95% 6.41%
Computer Science 16 15.84% 20.51%
Education 8 7.92% 10.26%
Engineering 4 3.96% 5.13%
Librarianship/Information Science 4 3.96% 5.13%
Management 3 2.97% 3.85%
Medicine, Pharmacy, Health Sciences 1 0.99% 1.28%
Technical Communication 18 17.82% 23.08%
Science (other majors) 21 20.79% 26.92%
Other... 8 7.92% 10.26%
Answered 78 77.23%
Unanswered 23 22.77%
Total 101 100.00%

(if "Other...", please specify)

Answer Number
Mathematics 2
See above 1
Journalism 1
Industrial Design 1
I have more than one degree 1
Environmental science 1
English Literature and History 1
Economics 1
Dramatic Art Technical Production 1
Cognitive Science 1

What training did you do to become a technical communicator? (select all that apply) (M)

Answer Number % of Total
Self-taught (no mentoring) 60 59.41%
On the job (informal mentoring) 45 44.55%
On the job (formal mentoring/training) 33 32.67%
Private tutoring/training 3 2.97%
Conferences, seminars, workshops 49 48.51%
Tertiary course 22 21.78%
Internet course 4 3.96%
Other... 8 7.92%
Total 101 100.00%

(if "Other...", please specify)

Answer Number
Technical Communication 1
Self taught, on the job 1
progression from editing and research roles, combined with an interest in technology 1
Peer reviewed documents from web sites 1
On the job, no mentoring formal or informal 1
Newbie 1
Information Mapping Training Course 2
Grad Cert - Technical Communication 1
books, listservs 1

How do you keep up to date with changes in the technical communication field? (select all that apply) (M)

Answer Number % of Total
Information from professional associations (e.g. meetings, journals, discussion lists, bulletin boards, websites, conferences, etc.) 85 84.16%
Information from other tech comm sources (e.g. forums for software tools that you use, etc.) 65 64.36%
Information from other fields of expertise/interest (e.g. engineering, programming, etc.) 41 40.59%
I don't bother trying to keep up to date 7 6.93%
Other... 5 4.95%
Total 101 100.00%

(if "Other...", please specify)

Answer Number
Research papers 1
read new books 1
Fellow Technical Communicators 1
books 1
Blogs, Internet surfing, Word of mouth 1
austechwriter digest users 1
attending courses 1

Membership of professional associations related to technical communication (select all that apply) (M)

Answer Number % of Total
Currently a member of STC 24 23.76%
Currently a member of ASTC (NSW or Vic) 44 43.56%
Previously a member of STC 7 6.93%
Previously a member of ASTC (NSW or Vic) 13 12.87%
Member of other related organisation (e.g. editors, publishers, journalists) 19 18.81%
Not a member of any professional association 23 22.77%
Other... 5 4.95%
Total 101 100.00%

(if "Other...", please specify)

Answer Number
TCANZ 1
Student member of ASTC NSW 1
SA Writer's Centre 1
Member of Australian Computer Society 1
International Association of Business Communicators 1
Corporate member of ASTC 1

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2005 Survey of Australian Technical Communicators: Responses to Work questions


Total Responses:    103
Survey End Date:    15 October 2005
(M):    Mandatory question

How many years have you worked as a technical communicator? (M)

Answer Number % of Total
Less than 2 years 7 7.00%
2 to 5 years 20 20.00%
6 to 10 years 22 22.00%
11 to 15 years 29 29.00%
16 to 20 years 12 12.00%
more than 20 years 10 10.00%
Total 100 100.00%

What is your main job title? (select the one that most closely matches what you do) (M)

Answer Number % of Total
Content developer/manager 3 3.00%
Documentation manager/specialist 12 12.00%
Information developer/architect 4 4.00%
Instructional designer 1 1.00%
Online help developer 1 1.00%
Technical editor 3 3.00%
Technical writer 60 60.00%
Usability specialist 1 1.00%
Web designer 1 1.00%
Other... 14 14.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
Publishing manager 1
Product Information Specialist 1
Lecturer 1
IT Training & Support Analyst 1
Information Designer 1
I also freelance as an editor. 1
Electrical/elctronic service manager - computers, scientific instruments - various fields 1
documentation consultant 1
Documentation and Training Team Lead 1
Business Analyst 1

Where do you do most of your technical communication work? (M)

Answer Number % of Total
On site (employer or client workplace) 78 78.00%
From home or own office 10 10.00%
Varies - both on site and from home/office 12 12.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
Have previously written reports at work- am currently student full time 1

How would you classify your level as a technical communicator? (M)

Answer Number % of Total
Entry level (junior) tech communicator 3 3.00%
Mid-level (non-supervisory) 30 30.00%
Mid-level (supervisory) 8 8.00%
Senior level (non-supervisory) 35 35.00%
Senior level (supervisory) 22 22.00%
Other... 2 2.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
As a contractor the role varies; often its more as a consultant (work out the solution to the problem) and implementor (implement it). This can be supervisory or not, but I would say it was a senior role. 1

What work activities do you spend more than 10% of your time on? (select all that apply) (M)

Answer Number % of Total
Technical writing 83 83.00%
Technical/copy editing 47 47.00%
Indexing 4 4.00%
Training 12 12.00%
Documentation consulting 33 33.00%
Website/intranet management/development 26 26.00%
Management (project/team/people/change...) 32 32.00%
Quality assurance/testing 15 15.00%
Usability/accessibilty consulting/testing 19 19.00%
Sales/technical support 0 0.00%
Knowledge management 18 18.00%
Business analysis 17 17.00%
Graphic design 13 13.00%
Document/content management 55 55.00%
Document planning 44 44.00%
Other... 8 8.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
XMetal typesetting 1
Student 1
Marketing Communications 1
IT Support 1
Education 1
editing 1
content modelling, content/publication auditing, tools analysis 1
Consultant in Program Management for communtiy groups 1
Business sales/Marketing - run own company 1

What materials do you produce? (select all that apply) (M)

Answer Number % of Total
Paper-based documentation (incl. books, magazines, journal articles) 74 74.00%
Online documentation 56 56.00%
PDFs 82 82.00%
HTML Help systems (*.CHM) 43 43.00%
HTML-based Help systems (e.g. WebHelp) 45 45.00%
WinHelp (*.HLP) 16 16.00%
Web pages/sites (incl. intranet content) 50 50.00%
Multimedia (incl. Flash, video/screen animations) 13 13.00%
API documentation 10 10.00%
Marketing materials 26 26.00%
Policies and procedures 41 41.00%
Proposals and tenders 11 11.00%
Surveys 4 4.00%
Specifications 28 28.00%
Templates and forms 46 46.00%
Training and educational materials (incl. e-learning) 45 45.00%
User documentation 87 87.00%
White papers and case studies 7 7.00%
Analysis/research papers 12 12.00%
Presentations 25 25.00%
Other... 3 3.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
PR 1
Mostly university related 1
Have only just started 1
business plans, project briefs, quality management plans 1

Does your employer/client employ other technical communicators? (M)

Answer Number % of Total
Yes 62 62.00%
No, I am the only one ("lone writer") 28 28.00%
I don't know 10 10.00%
Total 100 100.00%

If you answered "Yes" to the previous question, how many do they employ in addition to you? Skip this question if you are a "lone writer".

Answer Number % of Total % of Answered
1 12 12.00% 18.46%
2 to 5 18 18.00% 27.69%
6 to 10 10 10.00% 15.38%
10 to 20 7 7.00% 10.77%
more than 20 5 5.00% 7.69%
Varies 2 2.00% 3.08%
I'm not sure 11 11.00% 16.92%
Answered 65 65.00%
Unanswered 35 35.00%
Total 100 100.00%

How many people (in total) does your employer/main client employ? (M)

Answer Number % of Total
Fewer than 50 21 21.00%
51 to 100 14 14.00%
101 to 500 23 23.00%
501 to 1000 13 13.00%
1001 or more 29 29.00%
Total 100 100.00%

In the past year, how many paid/billable hours did you work in a typical week? (M)

Answer Number % of Total
10 or less 4 4.00%
11 to 20 hours 4 4.00%
21 to 30 hours 8 8.00%
31 to 40 hours 60 60.00%
41 to 50 hours 23 23.00%
more than 50 hours 1 1.00%
Total 100 100.00%

In the past year, how many unpaid/non-billable hours did you work in a typical week? (M) (Only include hours worked in a technical communication capacity of some sort, such as volunteer tech comm or professional association work.)

Answer Number % of Total
None 39 39.00%
1 to 10 46 46.00%
11 to 20 hours 11 11.00%
21 to 30 hours 1 1.00%
31 to 40 hours 2 2.00%
41 to 50 hours 0 0.00%
more than 50 hours 1 1.00%
Total 100 100.00%

How flexible are your work hours? (M)

Answer Number % of Total
Not flexible at all 3 3.00%
Some flexibility but I'd like more 29 29.00%
About right for me 38 38.00%
More than enough 11 11.00%
Whatever I need 19 19.00%
Total 100 100.00%

What changes to your working conditions have occurred in the past year? (select all that apply) (M)

Answer Number % of Total
Made redundant/sacked 6 6.00%
Job offers/contract opportunities have increased 34 34.00%
Contract terminated/not renewed 11 11.00%
Salary/hourly rate has increased 45 45.00%
Increased workload due to staff cuts 17 17.00%
Extra staff have been added 17 17.00%
Projects cancelled or put on hold 31 31.00%
New projects have started 49 49.00%
Training and/or travel budget cuts 8 8.00%
Training and/or travel budget has increased 4 4.00%
Management responsibilities increased 22 22.00%
Management responsibilities decreased 2 2.00%
No (or less than normal) salary/hourly rate increase 20 20.00%
No changes 7 7.00%
Other... 12 12.00%
Total 100 100.00%

(if "Other...", please specify)

Answer Number
No great changes for me. Contract rates haven't moved in years. But this year has been relatively easy to get contracts. 1
Moved to North coast and started remote work 1
Moved to Australia 1
Moved from contract to permanent/good job offer 1
Increased workload due to new projects - no extra staff employed 1
I changed jobs/country 1
Found new job 1
Employment changed from contract to permanent staff 1
Contract period ended 1
Commenced with a new employer 1

Which ANZSIC classification best describes the industry in which you work? (M)

[These are the ANZSIC categories from the ABS (we don't have any control over these categories; see http://www.arc.gov.au/apply_grants/anzsic_codes.htm for a complete list). Guide: Select "Property and Business Services" for "Scientific research", "Technical services", "Computer services", or "Marketing and business management services"; select "Manufacturing" for "Publishing"]

Answer Number % of Total
Accommodation, cafes, restaurants 0 0.00%
Agriculture, forestry and fishing 0 0.00%
Communication services 12 12.37%
Construction 1 1.03%
Cultural and recreational services 0 0.00%
Education 6 6.19%
Electricity, gas and water supply 0 0.00%
Finance and insurance 12 12.37%
Government administration and defence 17 17.53%
Health and community services 3 3.09%
Manufacturing 9 9.28%
Mining 6 6.19%
Personal and other services 0 0.00%
Property and business services 30 30.93%
Retail trade 0 0.00%
Transport and storage 1 1.03%
Wholesale trade 0 0.00%
Total 97 100.00%

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2005 Survey of Australian Technical Communicators: Responses to remuneration questions


Total Responses:    103
Survey End Date:    15 October 2005
(M):    Mandatory question

How satisfied are you with your current salary or hourly rate? (M)

Answer Number % of Total
Very satisfied 12 12.37%
Satisfied 58 59.79%
Dissatisfied 24 24.74%
Very dissatisfied 3 3.09%
Total 97 100.00%

Which best describes your current employment status in the field of technical communication? (M)

Answer Number % of Total
Full time employee 51 52.58%
Part time employee 5 5.15%
Contractor / Consultant / Freelance / Self-employed 37 38.14%
Student 1 1.03%
Not currently employed in the tech comm field 3 3.09%
Total 97 100.00%

EMPLOYEES ONLY: What was your gross salary in the previous 12 months? (Contractors: Skip this question; go to the CONTRACTORS ONLY questions)

Answer Number % of Total % of Answered
Less than $30,000 1 1.03% 1.72%
$30,001 to $40,000 1 1.03% 1.72%
$40,001 to $50,000 10 10.31% 17.24%
$50,001 to $60,000 12 12.37% 20.69%
$60,001 to $70,000 15 15.46% 25.86%
$70,001 to $80,000 10 10.31% 17.24%
$80,001 to $90,000 5 5.15% 8.62%
$90,001 to $100,000 4 4.12% 6.90%
more than $100,000 0 0.00% 0.00%
Answered 58 59.79%
Unanswered 39 40.21%
Total 97 100.00%

CONTRACTORS ONLY: What hourly rate (in Australian dollars, excluding GST) do you charge?

Answer Number % of Total % of Answered
$30 or less per hour 4 4.12% 9.76%
$30 to $35 1 1.03% 2.44%
$36 to $40 1 1.03% 2.44%
$41 to $45 0 0.00% 0.00%
$46 to $50 9 9.28% 21.95%
$51 to $55 5 5.15% 12.20%
$56 to $60 7 7.22% 17.07%
$61 to $65 5 5.15% 12.20%
$66 to $70 4 4.12% 9.76%
$71 to $75 1 1.03% 2.44%
$76 to $80 1 1.03% 2.44%
$81 to $85 0 0.00% 0.00%
$86 to $90 0 0.00% 0.00%
$91 to $95 0 0.00% 0.00%
$96 to $100 1 1.03% 2.44%
more than $100 per hour 2 2.06% 4.88%
Answered 41 42.27%
Unanswered 56 57.73%
Total 97 100.00%

CONTRACTORS ONLY: How do you charge for your work?

Answer Number % of Total % of Answered
Fixed price contracts 1 1.03% 2.50%
Hourly or daily rate 29 29.90% 72.50%
Varies - both fixed price and hourly/daily rate 10 10.31% 25.00%
Answered 40 41.24%
Unanswered 57 58.76%
Total 97 100.00%

CONTRACTORS ONLY: How do you get new clients?

Answer Number % of Total % of Answered
Through an agency or other company 24 24.74% 60.00%
Find my own work 25 25.77% 62.50%
Referrals from past clients, colleagues, etc. 25 25.77% 62.50%
Other... 1 1.03% 2.50%
Answered 40 41.24%
Unanswered 57 58.76%
Total 97 100.00%

(if "Other...", please specify)

Answer Number
old bosses seek me out 1

CONTRACTORS ONLY: On average, how many concurrent clients do you work for?

Answer Number % of Total % of Answered
1 24 24.74% 60.00%
2 to 5 14 14.43% 35.00%
6 to 10 2 2.06% 5.00%
more than 10 0 0.00% 0.00%
Answered 40 41.24%
Unanswered 57 58.76%
Total 97 100.00%

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2005 Survey of Australian Technical Communicators: Some Data Correlations


Notes:

  • Where no responses were received for an entire row, that row was removed from the tables
  • HSC = High School Certificate, or similar
  • TAFE = TAFE certificate or dipoma, or similar
  • Bach. = Bachelor's degree
  • Mast. = Master's degree
  • $30K = $30,000 AUD
  • (reg) = regional area in that State

Gender/Age

  20-29 30-39 40-49 50-59 60+ Total
Female 5 14 14 14 3 50
Male 2 15 15 17 4 53
Total 7 29 29 31 7 103

 

Age/Experience

  < 2 yrs 2 to 5 yrs 6 to 10 yrs 11 to 15 yrs 16 to 20 yrs > 20 yrs Total
20-29 2 3 1       6
30-39 4 10 12 2     28
40-49 1 3 3 14 4 3 28
50-59   4 6 12 4 5 31
60+       1 4 2 7
Total 7 20 22 29 12 10 100

 

Gender/education

  HSC TAFE Bach. Mast. PhD Other... Total
Female 3 8 24 7 1 7 50
Male 2 13 21 4 4 7 51
Total 5 21 45 11 5 14 101

 

Age/education

  HSC TAFE Bach. Mast. PhD Other... Total
20-29     5   0   1 6
30-39   6 15 3 1 3 28
40-49 2 7 11 2 2 5 29
50-59 3 5 12 5 2 4 31
60+   3 2 1   1 7
Total 5 21 45 11 5 14 101

 

Employees: Gender/Salary

  < $30K $30-40K $40-50K $50-60K $60-70K $70-80K $80-90K $90-100K Total
Female 1 1 9 8 8 4 1   32
Male       1 4 7 6 4 4 26
Total 1 1 10 12 15 10 5 4 58

 

Employees: Age/Salary

  < $30K $30-40K $40-50K $50-60K $60-70K $70-80K $80-90K $90-100K Total
20-29     2 1 3       6
30-39   1 4 6 4 1   2 18
40-49     3 3 4 3 3 1 17
50-59 1   1 2 2 6 2   14
60+         2     1 3
Total 1 1 10 12 15 10 5 4 58

 

Employees: Experience/Salary

  < $30K $30-40K $40-50K $50-60K $60-70K $70-80K $80-90K $90-100K Total
< 2 yrs     3 2 1       6
2-5 yrs     4 3 4   1   12
6-10 yrs 1 1 1 5 2 2 1 2 15
11-15 yrs       1 4 5 2 1 13
16-20 yrs       1 3 1 1 1 7
> 20 yrs     2   1 2     5
Total 1 1 10 12 15 10 5 4 58

 

Employees: Education/Salary

  < $30K $30-40K $40-50K $50-60K $60-70K $70-80K $80-90K $90-100K Total
HSC       1     1   2
TAFE   1 1 1 3 4 1 2 13
Bach.     7 7 8 2 1 1 26
Mast. 1   1 1 1 3     7
PhD     1     1   1 3
Other...       2 3   2   7
Total 1 1 10 12 15 10 5 4 58

 

Employees: Location/Salary

  < $30K $30-40K $40-50K $50-60K $60-70K $70-80K $80-90K $90-100K Total
ACT   1 1 1 1       4
NSW (Syd)     1 1 5 5 1 2 15
NT (Dar)     1           1
NT (reg) 1               1
Qld (Bris)     2 1 2       5
Qld (reg)             1   1
SA (Adel)     1           1
Vic (Melb)     3 5 6 4 2 2 22
Vic (reg)       2         2
WA (Pth)     1 2 1   1   5
Other           1     1
Total 1 1 10 12 15 10 5 4 58

 

Contractors: Gender/Hourly rate

  <$30 $30-$35 $36-$40 $46-$50 $51-$55 $56-$60 $61-$65 $66-$70 $71-$75 $76-$80 $96-$100 >$100 Total
Female 1     4 2 1 3 4 1 1   1 18
Male 3 1 1 5 3 6 2       1 1 23
Total 4 1 1 9 5 7 5 4 1 1 1 2 41

 

Contractors: Age/Hourly rate

  <$30 $30-$35 $36-$40 $46-$50 $51-$55 $56-$60 $61-$65 $66-$70 $71-$75 $76-$80 $96-$100 >$100 Total
20-29                           
30-39 2     2 1 2   2 1   1   11
40-49 1 1     1 2 3 1   1   1 11
50-59 1     5 3 3 1 1       1 15
60+     1 2     1           4
Total 4 1 1 9 5 7 5 4 1 1 1 2 41

 

Contractors: Experience (yrs)/Hourly rate

  <$30 $30-$35 $36-$40 $46-$50 $51-$55 $56-$60 $61-$65 $66-$70 $71-$75 $76-$80 $96-$100 >$100 Total
<2 1             1     1   3
2-5   1   2   3     1       7
6-10 2     1 1 1   1         6
11-15       2 3 3 4 2       1 15
16-20       2     1         1 4
>20 1   1 2 1         1     6
Total 4 1 1 9 5 7 5 4 1 1 1 2 41

 

Contractors: Education/Hourly rate

  <$30 $30-$35 $36-$40 $46-$50 $51-$55 $56-$60 $61-$65 $66-$70 $71-$75 $76-$80 $96-$100 >$100 Total
HSC       1 1   1           3
TAFE 1 1   2 1 2             7
Bach. 2     4 2 3 2 3 1 1 1   19
Mast. 1     2   1           1 5
PhD         1 1             2
Other     1       2 1       1 5
Total 4 1 1 9 5 7 5 4 1 1 1 2 41

 

Contractors: Location/Hourly rate

  <$30 $30-$35 $36-$40 $46-$50 $51-$55 $56-$60 $61-$65 $66-$70 $71-$75 $76-$80 $96-$100 >$100 Total
ACT       1   4 2     1     8
NSW (reg)       1       1         2
NSW (Syd)       3 2   1         2 8
Qld (Bris)       1     1           2
Qld (reg)       1                 1
SA (Adel)         1               1
Tas (reg) 1                       1
Vic (Melb) 1 1   2 1 2 1 1 1       10
Vic (reg)         1               1
WA (Pth) 2   1     1   1     1   6
Other               1         1
Total 4 1 1 9 5 7 5 4 1 1 1 2 41

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2005 Survey of Australian Technical Communicators: Some Comments


Respondents were given the opportunity to add further comments and/or suggestions for future survey questions. Here are the comments received:

Any further comments?

  • Very good survey
  • The results of these surveys are valuable tools for those in the industry or planning to enter it. Please continue doing them!! : )
  • Thanks for conducting the survey
  • I'm from Toronto, Canada and have been in Brisbane for just over a year. I'm astounded by the number of technical writing positions being advertised here. At the same time, I'm disappointed by the lack of networking, training resources, conferences and even webinars (in the AEST time zone!), particularly in the area of single-sourcing. If there's an influx of tech writers in Southeast Queensland, where are the training resources to keep them up-to-speed on the latest trends in single-sourcing and content management?
  • No obvious category for software manufacturer/developer/vendor, so picked Manufacturing. I am considering joining STC - my work has me somewhere between org communications and technical writing.
  • Thank for the opportunity to complete this survey. Hope it helps.
  • Happy to contribute.
  • There was an 'unattached' other field on one page.
  • Please ask early in the survey whether the questionee is a student. I am a full time uni student and student member of ASTC and therefore had to answer some questions by referring to my past employment activities; eg I entered education as an activity I regulary perform however I am a student not a teacher - it was the closest answer I could give. I am not sure whether you should use my survey as it would skew your results.

Are there any questions you would like to see included in future surveys?

  • More on ratios of working from home v in office
  • The industry seems to be picking up (at last). Let us all hope so.
  • I would like to know the ratio of permanent vacancies to contract vacancies that was advertised in the past year.
  • Skills List
  • Do you feel that your employers/clients place enough value on the work of technical writers?
  • Do you think a process of formal accreditation would benefit the technical writing profession? If so, who should put it in place?
  • Questions about the type of business structure under which contractors operate - agents, umbrella companies, sole trader, own company.
  • Level of insurance cover held personally.
  • What conference, book or journal article (new or old) did you find most useful (refer to most in your work or made you think most about your work/career) in the past 12 months?
  • What is the most significant trend you are noticing in your workplace and/or with the type of work you do?
  • Some question to find out who works on IT related content and other content eg agriculture, health, finance etc What industry you work in does not indicate this at all.
  • No
  • Perhaps something about how happy people are with career options available to them, which could arguably apply both to employees and contractors.
  • At least an entry that offers people the opportunity to identify themselve as someone who has resigned.
  • In my case, I have just resigned from a major American corporation here in Brisbane to hopefully pursue a career in Technical Document Writing.
  • I am hoping to work on creating documents such as User Guides paired with applicable Help file documents to be embedded in software applications.
  • Some of the questions assume you are working for one employer. I might work for 3 or 4 employers a year, all of different size and industry, so its difficult to answer those questions with a one off answer. I suggest you re-think some of these questions.
  • Questions on employer attitudes to technical communicators - does it improve after they have hired one and see the merits of their work?

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